Your Security is a Top Priority

Your Security is a Top Priority

FNB is committed to protecting your personal and financial information.

FNB Information for Security, Theft and Fraud Situations.

Debit Card Fraud Center Information 

The Debit Card Fraud Center will notify customers of potential fraud by one of the following methods:

Text Message: Short Code 96923

Telephone: 800-237-8990

Email: fnbeservices@fnbvinita.com

Fraud Call Back Number: 855-293-2456

Bank Fraud 

Contact us immediately if an unauthorized person has accessed your account(s).

918-256-7811 • Toll Free: 877-988-7811

Has your card been lost or stolen? 

If you believe your ATM/debit card has been lost or stolen call (888) 297-3416 immediately to report it.

Did you receive a suspicious phone call, email, or text? 

If you receive a suspicious phone call…

Do not provide the caller any information and end the call.
If you provided a caller with information related to your account, contact us if you think the inquiry was suspicious.

If you receive a suspicious email…

If you received a suspicious email that claims to be from FNB, do not click any links contained in the message.
You may also want to sign-in to your online account or call us to ensure that there are no issues with your account.

If you receive a suspicious text message claiming to be from FNB

Do not reply to the message.
Do not click on any of the links within the message.
After sending the information to FNB, delete the text message from your mobile phone.
If you clicked a link and provided information related to your account, contact us if you think the text was suspicious.

IR-2020-64: IRS issues warning about Coronavirus-related scams

Watch out for schemes tied to economic impact payments

The Internal Revenue Service today urged taxpayers to be on the lookout for a surge of calls and email phishing attempts about the Coronavirus, or COVID-19. These contacts can lead to tax-related fraud and identity theft.  “We urge people to take extra care during this period. The IRS isn’t going to call you asking to verify or provide your financial information so you can get an economic impact payment or your refund faster,” said IRS Commissioner Chuck Rettig. “That also applies to surprise emails that appear to be coming from the IRS. Remember, don’t open them or click on attachments or links. Go to IRS.gov for the most up-to-date information.”  Taxpayers should watch not only for emails but text messages, websites and social media attempts that request money or personal information.

Reporting Coronavirus-related or other phishing attempts

Those who receive unsolicited emails, text messages or social media attempts to gather information that appear to be from either the IRS or an organization closely linked to the IRS, such as the Electronic Federal Tax Payment System (EFTPS), should forward it to phishing@irs.gov. Do not engage potential scammers online or on the phone. Learn more about reporting suspected scams by going to the Report Phishing and Online Scams page on IRS.gov.

Tips and Safe Practices

ATM Safety 

  • Get Prepared. Have deposit slips, checks, endorsements, and other documents ready.
  • Be Cautious. Inspect the ATM for skimming devices that can capture your card information.
  • Protect your PIN.  By shielding your PIN entry with your hand or body adds more security.
  • Observe your Surroundings. Prior to approaching an ATM…If you feel uneasy for any reason, leave the area.
  • Be Patient. If someone is using the ATM, allow them to finish their transaction before approaching.

Online Safety 

  • Safeguard Online Banking Credentials, including user name and password, by keeping them private and secure.
  • Avoid obvious passwords, like pet names, unless you make them unique to make them more obscure.
  • Create distinct credentials, that are different than those used for social networking or other online accounts.
  • Report immediately, any emails, phone calls, or texts requesting your account or sign in information.
  • Sign out and close your browser, after completing your transaction online.
  • Do NOT use public or shared computers, (like a library) for financial websites.
  • Never select the “remember me” feature for your user name or password.

Prevent Identity Theft 

  • Shred Documents with personal information (like credit card bills, statements, and offers for pre-approved credit)
  • Request YOUR Credit Report. You can order one free report per year from each credit bureau. If information looks incorrect, request a correction.
  • Request Credit Reports for your Children. Social Security numbers of minors are also used to commit identity theft.

External Resources